Trust Center
The AI and data chain stays in the EU.
Omniday is designed around European data protection and AI governance: AI processing, conversation data, logs and storage remain within the EU, customer data is never used to train the external AI models we rely on, and your organisation defines access, retention and when a person must review the work. This Trust Center documents those statements — layer by layer.
Data locations
Every layer of the AI and data chain — inference, prompts, conversation content, vectors, logs, observability, backups — with its processing region.
AI model policy
What the external AI models see, what they are never trained on, and how Omniday improves the product without reusing your data.
Sub-processors
The named register: who processes what, where, and on which transfer basis — with 30 days' advance notice of changes.
Security
Encryption, tenant separation, access control, monitoring, incident response and responsible disclosure.
AI governance
Transparency, human oversight, traceability, data minimisation, testing and accountability — and how each shows up in the product.
Privacy & retention
The privacy policy: what is processed, on what legal basis, for how long, and your organisation's controls over retention.
Compliance documents
Our GDPR Article 28 data processing agreement — including the technical and organisational measures — is published in full at omniday.ai/legal/dpa, and the named sub-processor register is maintained at omniday.ai/legal/subprocessors.